Last updated: March 2026
Erra ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our waitlist, website, or platform services.
When you join our waitlist or use our platform, we may collect the following information:
We use the information we collect solely to:
We will never sell your personal information to third parties. We will never share your data with advertisers.
Dog walkers listed on Erra are required to complete a background check through a third-party provider (Checkr, Inc.) prior to being listed on the platform. By registering as a walker, you consent to this background check being conducted. Background check results are processed and stored by Checkr in accordance with their own privacy policy and applicable law.
Your information is stored securely using industry-standard practices. We use third-party services (such as Airtable and Mailchimp) to store and manage waitlist data. These services maintain their own privacy and security standards. We retain your data only for as long as necessary to provide our services or as required by law.
As a California resident, you have the right to:
To exercise any of these rights, please contact us at the email address below.
Our waitlist page does not currently use tracking cookies or third-party analytics tools. If this changes in the future, this policy will be updated accordingly.
Erra is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us and we will promptly delete it.
We may update this Privacy Policy from time to time. When we do, we will update the "last updated" date at the top of this page. Continued use of Erra after any changes constitutes your acceptance of the updated policy.
Questions about your privacy?
Contact us at hello@errapets.com — we'll respond within 5 business days.